top of page

TOSHIBA FAULT CODES

Fault Finding When You Need It!

At Cool Solutions we believe that one of the companies strengths the the Technical Support that we offer.  We have created this web page to give engineers a simple tool for helping with fault finding.

 

Also, Click on the image to the right to download the latest Technical Handbook.

Toshiba Technical Handbook
  • dd
    Temperature change when condensers in off cycle. Detected at outdoor. Likely causes: PMV passing within condenser Discharge & suction pressure transducer error (PS & Pd characteristics) Interface PCB faulty
  • E02
    Sending error of local remote controller. Detected by remote controller. Likely causes: Faulty remote controller Cable / wiring problem
  • AA
    High side pressure sensor fault. Detected at outdoor. (Replace Pd pressure transducer)
  • 08
    This points towards a reverse change in temperature, detected by indoor evaporator sensor (TC). Likely causes: 4 way valve. 4 way reversing valve energised for heating operation. Faulty TC sensor.
  • b4
    Low pressure transducer error or misreading fault. Detected at outdoor. Likely causes: Incorrect characteristics of suction pressure transducer (PS) Interface PCB faulty
  • d5
    Oil sensor fault. Detected at outdoor. Likely causes: TK2 sensor condition - sensor value 20°C=63k Ohms Outdoor PCB faulty
  • C06
    Command receiving error. Detected on Central Controller. Likely causes: Power loss at indoor unit group Network cable condition
  • 18
    Condenser coil sensor (TE) fault. Detected indoors. Likely causes: TE/TE1 sensor condition / fault - sensor value 20°C=12.5k Ohms. Outdoor PCB fault.
  • E03
    Communication error between indoor unit and central remote controller. Detected indoors. Likely causes: Indoor network adapter fault Central remote controller fault
  • dC
    High temperature oil alarm. Detected at outdoor. Likely causes: TK1 sensor condition - sensor value 20°C=63k Ohms Interface PCB faulty High ambient running conditions >43°c
  • 8F
    Outdoor unit address incorrect. Detected at outdoor. Likely causes: Multiple modularised condenser having SW 9 ON Interface PCB failure
  • b6
    External input activation, refrigerant leak detection system (Call Toshiba's technical helpline for further details 0870 843 0333)
  • dE
    Indoor unit automatic addressing failure. Detected at outdoor. Likely causes: Indoor PCB configuration error Indoor PCB faulty
  • AF
    Phase rotation incorrect. Detected at outdoor. Likely causes: Abnormal phase order Missing phase to outdoor unit
  • A6
    High compressor discharge temperature. Detected at outdoor by TD1. Likely causes: Low refrigerant Poor refrigerant flow Airflows TD2 sensor faulty - sensor value 20°C=63k Ohms
  • 21
    2 Pipe VRF & Split A/C equipment High Pressure switch activation 425psi-29bar. 3 Pipe VRF equipment, interrogate condenser PCB for additional fault code. Detected at outdoor. Likely causes: Split A/C equipment faulty H.P. switch, restriction in refrigerant flow, fan motor failure, poor airflows. VRF equipment, set condenser interface PCB switches as follows SW1 @ position 2 & SW2 @ position 0 (see sub codes Er21 or ErAd)
  • dF
    Outdoor unit automatic address failure. Detected at outdoor. Likely cause: Interface PCB faulty
  • A2
    Compressor suction sensor fault. Detected at outdoor. Likely causes: TS1/ThS sensor condition - sensor value 20°C=12.5k Ohms Interface PCB faulty
  • 04
    On split A/C equipment it signifies an indoor to outdoor communication failure. On VRF equipment it could also be attributed to communication breakdown between condenser PCB's. Likely causes: - Indoor PCB. - Condenser PCB. - Interconnecting Wiring. - Fault with the transformer used to power condenser PCB.
  • b7
    Indoor group follower error. Detected at central controller (interrogate local controller by pressing check for additional fault codes)
  • d1
    Master condenser setup alarm. Detected at outdoor. Likely causes: Multiple inverter outdoor units connected Faulty interface PCB
  • bb
    High compressor discharge temperature. Detected at outdoor by TD2. Likely causes: Refrigerant shortage Poor refrigerant flow Poor airflows TD2 sensor condition - sensor value 20°C=63k Ohms
  • d8
    Oil temperature alarm. Detected at outdoor. Likely causes: TK1 sensor location or condition - sensor value 20°C=63k Ohms Outdoor PCB faulty
  • 0c
    Return air sensor fault. Detected indoors. Likely causes: TA sensor condition - sensor value 20°C=12.5k Ohms. Indoor PCB faulty.
  • db
    No oil flow detected. Detected at outdoor. Likely causes: TK1, TK2 & TK3 sensor location or condition - sensor value 20°C=63k Ohms Interface PCB faulty Blockage within SV3C
  • 8d
    Outdoor unit quantity fallen (loss of communication between condensers). Detected at outdoor. Likely causes: Power interruption BUS communication Cable / wiring problem between condening units
  • d9
    Oil temperature alarm. Detected at outdoor. Likely causes: TK2 sensor location or condition - sensor value 20°C=63k Ohms Outdoor PCB faulty
  • Ab
    Pressure transducer error. Detected at outdoor. Likely causes: Abnormal running pressures Abnormal PS / Pd characteristics Interface PCB faulty
  • d7
    Low oil detection. Detected at outdoor. Likely causes: TK1, TK2 & TK3 sensor condition - sensor value 20°C=63k Ohms Interface PCB faulty Refrigerant shortage
  • E04
    Communication failure between indoor and outdoor units. Detected indoors. Likely causes: Split A/C Indoor PCB fault Outdoor PCB fault Interconnecting cable condition Compressor klixon open circuit. VRF system Power loss at condenser U1/U2 network cable issue
  • A0
    Compressor discharge sensor fault. Detected at outdoor. Likely causes: TD1/ThD1 sensor condition - sensor value 20°C=63k Ohms Interface PCB faulty
  • 98
    Duplicated zone address. Likely causes: Incorrectly assigned central control addresses.
  • E01
    Communication error between indoor unit and remote controller. Detected by remote controller. Likely causes: Indoor PCB faulty Remote controller faulty Incorrect switch position on rear of remote controller, all switches normally down Cable / wiring problem
  • 19
    Liquid or Compressor discharge sensor fault. Likely causes TL,TD sensor condition / faulty - TL sensor value 20°C=12.5k Ohms, TD sensor value 20°C=63k Ohms PCB faulty.
  • d4
    Oil sensor fault. Detected at outdoor. Likely causes: TK1 sensor condition - sensor value 20°C=63k Ohms Outdoor PCB faulty
  • 1C
    Outdoor error. Detected indoors (Interrogate condenser units for additional faults)
  • dA
    Abnormal overheat of heat-sink. Detected at outdoor. Likely causes: Clogged heat-sink fins Poorly secured PCB (Has heat sink paste been used) Faulty IPDU board
  • 81
    Multi-Controller box Th(B) sensor fault. Likely causes: TH(B) sensor or M/C box PCB sensor value 20°C=12.5k Ohms
  • b9
    Pressure sensor fault. Detected indoors. Likely causes: Evaporator pressure sensor unplugged Pressure sensor open circuit
  • 93
    Indoor coil sensor fault. Detected indoors. Likely causes: TC1 sensor condition - sensor value 20°C=12.5k Ohms. Indoor PCB faulty.
  • 99
    No communication from indoor to remote controller. Detected by hard-wired remote controller. Likely causes: Faulty indoor PCB. Remote controller faulty. Cable damage.
  • bE
    Low pressure trip. Detected outdoor by PS transducer. Likely causes: Suction pressure transducer condition (PS) Interface PCB fault Restriction in refrigerant flow Refrigerant shortage
  • d3
    IPDU PCB overheat (Inverter board). Detected at outdoor. Likely causes: Clogged heat-sink fins Poorly secured PCB (Has heat sink paste been used) Faulty IPDU PCB
  • AE
    High compressor discharge temperature @ low inverter speed. Detected at outdoor. Likely causes: TD1 sensor condition - value 20°C=63k Ohms Insufficient refrigerant sensor
  • 09
    Frost conditions detected / No temperature change. Detected indoors by evaporator sensor (TC). Likely causes: Poor airflow. Refrigerant Shortage. Overheating compressor.
  • b5
    External input activation, refrigerant leak detection system (Call Toshiba's technical helpline for further details 0870 843 0333)
  • 88
    Multi-Control box does not recognise condenser capacity. Likely causes: Interconnecting cable damage. Outdoor PCB fault.
  • 83
    Multi-Controller box Th(D) sensor fault. Likely causes: TH(D) sensor or M/C box PCB sensor value 20°C=12.5k Ohms
  • 95
    Communication failure on P&Q network (indoor/outdoor communication). Detected indoors & outdoors. Likely causes: Network cable condition. PCB failure, indoor or outdoor.
  • 14
    Inverter compressor PCB short circuit. Detected at outdoor. Likely causes: Blown fuses supplying inverter pack. Faulty IPDU (inverter board) or component within inverter pack. Electrical fault on inverter compressor.
  • 97
    Central control communication error. Detected at central controller & indoors. Likely causes: Indoor power failure. Central controller address error. Cable damage.
  • 84
    Multi-Controller box Th(X) sensor fault. Likely causes: TH(X) sensor or M/C box PCB sensor value 20°C=12.5k Ohms
  • 15
    Multi-Controller box error. Detected indoors (Interrogate Multi-Controller box for additional faults by setting display switch @ position 1)
  • 8E
    Outdoor units quantity too high. Detected at outdoor. Likely cause: Too many condensers connected
  • 87
    Phase missing / Phase Rotation. Detected at outdoor. Likely causes: Abnormal power supply.
  • 80
    Multi-Controller box Th(A) sensor fault. Likely causes: TH(A) sensor or M/C box PCB sensor value 20°C=12.5k Ohms
  • 82
    Multi-Controller box Th(C) sensor fault. Likely causes: TH(C) sensor or M/C box PCB sensor value 20°C=12.5k Ohms
  • 9A
    No temperature change in evaporator. Detected by indoor evaporator sensor TC1. Likely causes: Miss-wiring Restriction in refrigerant flow Refrigerant shortage
  • 0b
    Indoor float switch open circuit as result of high condensation levels within drip tray. Detected indoors. Likely causes: Faulty float switch. Faulty lift pump. Drain blocked.
  • 12
    EEPROM Failure on PCB. Detected indoors (replace indoor PCB)
  • 1E
    High compressor discharge temperature. Detected at outdoor. Likely causes: Low refrigerant charge Poor refrigerant flow, blockage Poor airflows TD sensor condition - sensor value 20°C=63k Ohms
  • 11
    Indoor fan trouble. Detected indoors. Likely causes: Fan motor. Indoor PCB. On a cassette, packing foam has not been removed.
  • d2
    Fault within follower condenser. Detected at outdoor. (retrieve additional fault code information from follower condensers)
  • C05
    Command sending error. Detected on Central Controller. Likely causes: Power loss at indoor unit group Network cable condition
  • 1F
    High Inverter AC current. Detected at outdoor. Likely causes: Imbalance in compressor voltage draw Excessive amps drawn by inverter compressor
  • E07
    Communication failure between indoor and outdoor units. Detected at outdoor. Likely causes Interconnecting cable problem Outdoor PCB switch position SW30 bit 1 & 2 must be placed in ON position for test
  • 1d
    High Inverter DC current. Detected at outdoor. Likely causes: Imbalance in compressor voltage Excessive amps drawn by inverter compressor
  • 22
    Excessive high pressure. Detected at outdoor. Likely causes: Abnormal characteristics of Pd transducer. Refrigerant restriction/blockage
  • 20
    Condenser PCB faulty (Replace main PCB)
  • 9F
    Insufficient temperature change on evaporator. Detected indoors. Likely causes: Miss-wiring Restriction in refrigerant flow Refrigerant shortage TC1,TC2 & TA sensor condition - sensor value 20°C=12.5k Ohms
  • E06
    Decrease in quantity of indoor units. Detected indoors. Likely causes: Power loss at indoor unit Indoor PCB faulty A&B controller wiring problem
  • 17
    Abnormal current detection on inverter compressor. Detected at outdoor. Possible causes: IPDU PCB (Inverter board) faulty. Compressor faulty.
  • A1
    Compressor discharge sensor fault. Detected at outdoor. Likely causes: TD2/ThD2 sensor condition - sensor value 20°C=63k Ohms Interface PCB faulty
  • A7
    High compressor suction temperature > 40°C. Detected at outdoor. Likely causes: Severe gas shortage TS sensor condition - sensor value 20°C=12.5k Ohms Interface PCB faulty
  • 96
    Indoor unit count too high. Detected at outdoor. Likely causes: Indoor capacity vs. outdoor capacity Incorrect. Too many indoor units connected.
  • 89
    Indoor capacity to high. Likely causes: Loss of combination within group of modularised condensers.
  • 0d
    Coil sensor fault. Detected indoors. Likely causes: TC sensor condition - Sensor value 20°c=12.5k Ohms Indoor PCB fault
  • 94
    Indoor coil sensor fault. Detected indoors. Likely causes: TC2 sensor condition - sensor value 20°C=12.5k Ohms. Indoor PCB faulty.
  • d6
    Oil sensor fault. Detected at outdoor. Likely causes: TK3 sensor condition - sensor value 20°C=63k Ohms Outdoor PCB faulty
bottom of page